Once you have completed creating your letter content and imagery following the guidelines please send to our Support Helpdesk advising us of the following: You will need to send us a copy of the letter in Word format not PDF. We do not offer DL size (A4 folded into 3). Please note that the A4 letter is folded in half and put into an A5 window envelope. It is important to follow this as it ensures the mailing address is suitably positioned when using window envelopes. Please click here to view our A4 letter template layout guidelines for you to use. Please contact our Support Helpdesk to discuss your requirements further. Letters are folded in half (A5) and put into a window envelope. Letters can have merge fields on both sides such as on one side insert the customers address and on the reverse side insert the customers name and have the main body of the letter.
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